Privacy and Policy

   

   

🔒 Privacy Policy

   

        LEGAL VOICE ACADEMY® (LVA), as part of LEGAL VOICE FOUNDATION

        is committed to protecting student and user privacy in accordance with the 

        UK Data Protection Act 2018, the UK GDPR

        and other applicable standards.

   


   

   

📑 1. Information We Collect

   

       

👤 Personal identification data: Name, email, phone, address, date of birth

       

🎓 Academic data: Course enrolments, attendance, progress records, assessments, certification results

       

💳 Financial data: Payments, refunds, invoices, and receipts

       

💻 Technical data: IP address, cookies, usage analytics from our e-learning platforms

       

✉️ Communications: Correspondence with our administrators, instructors, and support staff

   


   

   

⚙️ 2. How We Use Your Information

   

       

📚 Delivering and administering courses

       

🏅 Tracking progress and issuing certificates

       

💰 Managing payments and refunds

       

📩 Providing student support and updates

       

🚀 Improving course content and digital platforms

       

📜 Complying with accreditation and CPD reporting requirements

   


   

   

🤝 3. Data Sharing

   

We do not sell or rent your data. Information may be shared only with:

   

       

🏛️ Accreditation bodies (e.g., CPD regulators) for certification compliance

       

🔗 Trusted service providers (payment processors, e-learning platforms)

       

⚖️ Regulators when required by law

   


   

   

🍪 4. Cookies & Analytics

   

        We use cookies to enhance learning experiences and monitor academic engagement. 

        Students may disable non-essential cookies but some platform functions may be affected.

   


   

   

🗄️ 5. Data Retention

   

       

🎓 Academic records (enrolment, transcripts, certificates) are retained for at least 6 years or as long as accreditation rules require

       

💰 Financial data is retained for 7 years for tax compliance

       

✉️ Communications and support records are retained only as long as relevant

   


   

   

🛡️ 6. Security

   

        We use encryption, secure servers, and restricted access to protect student data.

   


   

   

👩‍🎓 7. Student Rights

   

       

📂 Access and update your academic records

       

🗑️ Request deletion of data (subject to accreditation obligations)

       

🚫 Object to processing or restrict use of personal data

       

🔕 Withdraw consent for optional communications

   


   

   

📬 8. Contact

   

        For privacy concerns, contact:

        Data Protection Officer, LEGAL VOICE ACADEMY®

        📧 Email: info@legalvoiceacademy.com

        📍 Address: 124 City Road, London EC1V 2NX